NCDN IT SUPPORT PROJECT
How we can help
Do you need ICT maintenance support, or customised/personalised one to one training?
Do you need support in identifying sustainable solutions to the problem of IT support and development?
Do you wish to find out more about how other providers can support you with flexible and tailored IT training?
- ICT Mapping & Gapping
We are undertaking an audit of current ICT related activities and support to identify needs and gaps in provision to inform our strategies and funding applications. Helping us to identify your needs, you could directly benefit from our future services. Simply click on the word questionnaire to download a copy of the form and return to us. We will contact you to discuss any immediate needs and see how we can support you.
ICT Brokerage Support for Support and Training
Examples of the types of Support that could be sourced via this service:
Customised one to one ICT Training which can be delivered within the workplace
Video conferencing support and training
Disseminating information regarding new initiatives and funding opportunities.
ICT Support/Communication plans
Maintenance Support personalised for each individual organisation, which could include, for example:
PC support to include internet and email access
Web design/maintenance
Housekeeping support/antivirus/backups etc
Networking and network security
Off site repairs as required
Remote access to maintain on site PCs
Telephone support
Installation of software/hardware
Customised one to one ICT Training which can be delivered within the workplace
Video conferencing support and training
Disseminating information regarding new initiatives and funding opportunities.
ICT Support/Communication plans
Maintenance Support personalised for each individual organisation, which could include, for example:
PC support to include internet and email access
Web design/maintenance
Housekeeping support/antivirus/backups etc
Networking and network security
Off site repairs as required
Remote access to maintain on site PCs
Telephone support
Installation of software/hardware
ICT Strategy for tackling exclusion
We have worked in partnership with Milecastle Housing Association to deliver support and training for internet access in sheltered housing complexes. We are also operating a pilot project with the ICT Hub providing low cost internet access in public areas in rurally excluded communities. Systems that need low support and internet based solutions will play an integral part in tackling the social, financial and educational exclusions that rural areas face in Northumberland.
Are you a rural or excluded community who requires IT support and not currently supported by other initiatives?
Do you wish to support us in developing initiatives which can harness new technologies to support the voluntary/community sector and excluded groups?
Partnership Working
We are working with the national ICT hub to pilot new initiatives and will be working with the BASIS funded organisations to provide a holistic package of support and development that through partnership reached excluded groups more effectively.
Do you wish to support us in developing initiatives to reduce the amount of technical support required?
Do you wish to support us in the development of costed packages which can be purchased by organisations who can afford it?
